Maebh Doran
National Clinical Governance and Quality Manager, Bluebird Care Ireland
Modern-day healthcare continues to focus on person-centred and individualised care, and the homecare sector, which has seen significant growth in recent years, is no exception.
Maebh Doran, National Clinical Governance and Quality Manager of Bluebird Care, discusses how an individualised approach is applied within home-based care services: “Every individual has unique needs. Home care services are adapting to offer tailored solutions that empower people to remain in their own homes while receiving the support they require. Our goal is simple: to support people to live independently and with dignity in the place they call home.”
Experience-driven home care standards
With over 30 years of experience in nursing and a personal family experience of home care, Maebh is striving for premium home care delivery. “I have witnessed firsthand the difference between a good, and a suboptimal experience — one that provides comfort and dignity and one that falls short,” she says. “Caring for someone in their home creates a unique and deeply personal relationship. There is vulnerability in the situation — for the person receiving care, their loved ones and the staff coming to the home.”
Using her own experiences to drive excellence within the home care sector, she is passionate about ensuring staff are trained to the highest standards, embedding professionalism, quality and high expectations into the organisation’s culture.
We are building momentum to align with
the government’s goal and vision to support
a person to maintain quality of life as long
as possible within their own home.
High-standard, customised home healthcare
With four key pillars of care — home care, enhanced care, complex care and disability support — all aspects can be tailored and adapted to the needs and preferences of each individual, creating bespoke home care solutions. “Our highly trained teams can assess and manage changes in a person’s baseline condition, make informed clinical decisions and escalate care appropriately to ensure their ongoing health and safety is a priority,” explains Doran.
Sláintecare, Ireland’s national 10-year healthcare reform plan, was designed to ensure accessible, quality, healthcare offerings that promote health and wellbeing. Bluebird is aligning its strategy with this government initiative and welcomes the Health Information and Quality Authority (HIQA) oversight and regulatory standards as a way to enhance care standards. “We are building momentum to align with the government’s goal and vision to support a person to maintain quality of life as long as possible within their own home,” explains Doran.
How to access tailored home care services
Accessing Bluebird Care services typically comes through healthcare professional referral, including GPs, primary care teams, nurses, physiotherapists and occupational therapists. From a wide range of healthcare settings, they allow people to receive timely, expert care in the comfort of their own homes.
